Return & Refund Policy

At 【请替换：店铺名称】, we strive to ensure every customer has a positive shopping experience. If a product you purchased does not meet your expectations and is eligible, you may request a return following the terms below.

Return Eligibility Period

You may request a return within 30 calendar days from the date you receive your order. Return requests submitted after 30 days will generally not be accepted.

Condition of Returned Items

To be eligible for a return, items must:

Be unused and in their original condition.
Remain in the original packaging, if applicable.
Include all accessories, components, and materials originally provided.
Not show signs of damage caused by improper use, installation, or handling.

Returns that do not meet these conditions may be refused.

Non-Returnable Items

The following items are not eligible for returns:

Customized or personalized products.
Digital products or downloadable content.
Gift cards.
Clearance or final-sale merchandise.
Products that have been used, installed, modified, or damaged.

Refund Process

After we receive and inspect your returned item, if your return is approved, we will issue a refund to your original payment method. Please allow 5-7 business days for the refund to be processed by your financial institution.

Damaged or Incorrect Items

If your order arrives damaged, defective, incomplete, or different from what you ordered, please retain the product, its packaging, and all included materials while we review your claim.

Return Shipping Costs

Customers are responsible for return shipping fees unless the return is due to a verified defect, damage, or an incorrect item was shipped. Shipping fees are calculated and displayed at checkout for your convenience.